What prompts system emails and other outbound Automated Messages?

Volunteer Messages

Volunteer Invitation Email
Goes out to volunteers when they are added to the Champions table, or when the "Resend Verification Link" action is used.

[organization name] has added you as a volunteer

Hello [volunteer first name],

[organization name] has just added you as a volunteer.

You can claim your Civic Champs profile and verify you are a volunteer for [organization name] by clicking on the link below and creating your account. Your account will allow you to track volunteering time for [organization name], sign up for volunteer opportunities, and volunteer for other organizations in your community.

Sign Up <links to account creation page>

Thank you,
Civic Champs Team

Feel free to contact us if you have in questions or concerns: help@civicchamps.com

Membership Approval Email
Goes out to volunteers when their application to a Group has been approved.

Congrats! Your membership has been approved

Hi [volunteer first name],

Congrats, your membership to the group [group name] for the organization [organization name] was approved!

Thank you for helping [org name] make a difference.

Event Registration Email
Goes out to volunteers when they register for an event (or are registered for an event by an administrator).

Civic Champs - You’re registered to volunteer for [event name].

Congratulations!
You are registered to volunteer for the [event name] through [organization name]. Here are the event details:

WHEN & WHERE
[event date]

[event location]

YOUR SHIFT(S)
[shift start time] - [shift end time] : [role name]

INSTRUCTIONS
[day-of-event instructions]

POINT OF CONTACT
[point of contact name] - [point of contact email address] - [point of contact phone number]

Please log into Civic Champs to see more details
Log In

Thank you,
Civic Champs Team

Feel free to contact us if you have in questions or concerns: help@civicchamps.com

Event Reminder Email
Goes out to registered volunteers at 3pm Eastern Time the day before the event starts.

The Event [event name] is tomorrow!

Hi [volunteer first name],

[event name] starts tomorrow, [event start date], at [event start time]. Below is the information you need for your event, including any day of instructions and your point of contact.

Location
[event address]

YOUR SHIFT(S)
[shift time] : [role name]

DAY OF INSTRUCTIONS
[Day-of-Event instructions]

Please contact [point of contact] for more information.

See you soon,
[org name]

Event Cancelation Email
Goes out to registered volunteers when an event is canceled.

The event [event name] has been cancelled.

Hello [volunteer first name]!

The event, [event name], has been canceled.

Event Details:
•  Name: [event name]
•  Date: [event date]
•  Location: [event location]
•  Your information:
•  Shift: [shift name] [shift start time] - [shift end time]
•  Role: [role name]

Event Contact:

•  [point of contact name] - [point of contact email address] - [point of contact phone number]

Find Other Events to Attend Here! <links to organization's event calendar>

Thank you,
Civic Champs Team

Feel free to contact us if you have in questions or concerns: help@civicchamps.com

Registration Cancelation Email
Goes out to registered volunteers when their registration is canceled.

The registration to the event [event name] was cancelled.

Your registration for the [event name] event has been cancelled.

Please contact [point of contact email address] for more information.

Civic Champs Team