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The VOLUNTEERS Group is a system defined Group that has qualities unlike other user-defined Groups in Civic Champs. First and foremost, members of the VOLUNTEERS Group (applicant, or approved member) are what appears in your Champions table. Removing someone from the VOLUNTEERS Group will remove them from your Champions table, and the opposite is also true --removing someone from your Champions table removes them from your VOLUNTEERS Group:
This action will remove someone from the VOLUNTEERS Group.
The other special characteristic about the VOLUNTEERS Group, is that it serves as the baseline onboarding layer for your entire organization. Any action a someone takes within your organization, the system first applies them to the VOLUNTEERS Group. Actions such as:
This is to ensure anyone interacting with your organization is funneled into organization membership (via the VOLUNTEERS Group, as described above). However, this process is not avoidable, so if your organization has divergent onboarding requirements (for example: one set of requirements for high school volunteers, and a completely different set for everyone else), keep in mind that anything in the VOLUNTEERS Group will be applied in both cases. For this reason, it should only contain the baseline onboarding Questionnaires and Waivers.
One thing to note: When someone who is already a member of a Group applies to a Group again, the system just checks to make sure their requirements are up to date and current (all of their Waivers are up to date, and they've answered the most recent version of every attached Questionnaire). Because any action taken by someone first applies them to the VOLUNTEERS Group, any newly Waivers or Questionnaires will be shown to everyone the next time they take one of the actions listed above. This is only true for the VOLUNTEERS Group, however, and if you add additional requirements to other Groups, and need volunteers to become up to date on those additional requirements, they'll need to re-apply to that Group (either through a Group application link, or by interacting with an Event that confers Group membership).
This action will remove someone from the VOLUNTEERS Group.
The other special characteristic about the VOLUNTEERS Group, is that it serves as the baseline onboarding layer for your entire organization. Any action a someone takes within your organization, the system first applies them to the VOLUNTEERS Group. Actions such as:
- Registering for an Event
- Checking into an Event or Location
- Applying to another Group
This is to ensure anyone interacting with your organization is funneled into organization membership (via the VOLUNTEERS Group, as described above). However, this process is not avoidable, so if your organization has divergent onboarding requirements (for example: one set of requirements for high school volunteers, and a completely different set for everyone else), keep in mind that anything in the VOLUNTEERS Group will be applied in both cases. For this reason, it should only contain the baseline onboarding Questionnaires and Waivers.
One thing to note: When someone who is already a member of a Group applies to a Group again, the system just checks to make sure their requirements are up to date and current (all of their Waivers are up to date, and they've answered the most recent version of every attached Questionnaire). Because any action taken by someone first applies them to the VOLUNTEERS Group, any newly Waivers or Questionnaires will be shown to everyone the next time they take one of the actions listed above. This is only true for the VOLUNTEERS Group, however, and if you add additional requirements to other Groups, and need volunteers to become up to date on those additional requirements, they'll need to re-apply to that Group (either through a Group application link, or by interacting with an Event that confers Group membership).