How to Add Admins + Users

Purpose: This article explains how to add new administrators to your Civic Champs organization and assign them the correct permission level.

Use Case: When new team members join, when delegating responsibilities, or when adding seasonal or volunteer coordinators.

Prerequisites

• Full Admin permissions
• Email address for each admin you’re inviting

Steps

1. From the left hand sidebar, select Setup.
2. From Setup, select Admins.
3. Click Add Admin in the top-right corner.
4. Enter:
   1. Name
   2. Email
   3. Phone number (optional)
5. Select Permission
   1. Member: 
   2. Admin 
   3. Super Admin
6. Click Save.
7. The new admin will receive an email invite to set their password.

Best Practices

• Keep permission levels narrow,  only grant access necessary for their role.

Troubleshooting

• Admin didn’t receive the invite? Resend from the Admins tab.

• They still can’t log in? Direct them to Forgot Password.