Creating your Organization & Admin Account

Purpose: This guide walks you through creating your organization account in Civic Champs, setting up your first admin profile, and logging into the web dashboard for the first time.

Use Case: Use this when you are onboarding with Civic Champs for the first time or when adding an additional organization to your account.

Prerequisites

• Access to your organization’s onboarding email from Civic Champs. 
• An email address that will serve as your primary admin login

Steps

1. Open the Welcome Email from Civic Champs
2. Select Create Your Account to begin setup.
3. Enter Your Email & Create a Password. This becomes your primary administrator login.
4. Add Your Organization Information
   1. Organization name
   2. Contact details
   3. Primary address
   4. Program type (if applicable)
5. Log into the Web Dashboard. After account creation, go to: dashboard.civicchamps.com
6. Confirm Your Primary Admin Role
7. Ensure you have the “Full Admin” permission set so you can configure the account.
8. Download the Civic Champs App
   1. For ios
   2. For Android 

Best Practices

• Use a shared alias like volunteer@yourorg.org for continuity if staff transitions.
• Bookmark the dashboard for quick access.

Troubleshooting

• Didn’t receive the welcome email? Check spam; search for “Civic Champs”; or contact support.

• Does the account already exist? Your email may have been added previously — use Forgot Password.